In that case, there will also be another icon visible on the Send/Receive tab called “Connect to Server”. This usually happens with IMAP and Exchange accounts when server time-outs have occurred. The disconnected state is basically an involuntary Working Offline mode. There is another instance where there is some confusion the Status Bar shows Disconnected but “Work Offline” is not selected. In Outlook 2007 and previous, there will be a tick mark in front of the Work Offline option in the File menu. In the Status Bar, you are not working offline. If the button Work Offline button is not highlighted and there is no message

Clicking on the icon then will bring you back to Online Mode. When you actually are in Offline Mode, the icon will show highlighted and your Status Bar will also show “Working Offline”. If your icon looks like the right one, you are working offline. The icon doesn’t change to for instance a globe without a red cross when you are Online. This doesn’t mean you are in Offline Mode as the icon is always like this. The main confusion is about Work Offline icon which is being displayed on the Send/Receive tab in the Ribbon in Outlook 2010 and Outlook 2013 you’ll find a globe with a red cross in front of it. When you continue to have issues connecting start with Send/Receive errors. This tip is about how to verify whether or not you truly are in Offline Mode and how to reconnect. There appears to be some recurring confusion about whether or not Outlook is in Offline Mode. Why is this and how can I properly set it back Online and reconnect to the server again? Strangely enough, sometimes messages still do come in. Thanks for helping make community forums a great place.Outlook is showing that it is working Offline. We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. For this part, you could referenceĪpps for Office: Enable offline apps using browser caching. To make the app working in a non-internet connection environment, you also need to have the Web App being cached. I also did a quick test in non-Internet environment, and the Mail App for Outlook will still being activated.īut as I mentioned in my previous reply.

Starts, it reads all the manifests installed for that mailbox into a temporary cache at the following location: Normally, when you install a mail app for a mailbox, the Exchange Server copies the app manifest from the location you indicate to the mailbox on that Exchange Server. As far as I know, the manifest of the Apps will be cached.

Microsoft outlook 2013 working offline